We’re Hiring: Front of House Manager
Company: Kruger Untamed: Tshokwane River Camp
Location: Tshokwane / Satara Camp – Kruger National Park
Job level: Mid-level
Type: 6 Months Fixed-term contract / Seasonal Position
Dates: Mid-April to Mid-October being 6 months
Job description
– Managing the front of house team
– Ensuring the guests receives the warmest possible welcome
– Attendance, active participation and coordination of self and team in all relevant training sessions on and off site.
– Training, coaching and guidance to team and new hires
– Inventory Management, stock counts, rotation, and storage practices
– Rostering and scheduling
– Guest Experience Management – handling of compliments and complaints, environment and ambiance management. etc
– Plan for and execute projects such as campaigns and speciality offerings.
Requirements
– Matric Grade 12
– Front of house management
– Costing and stock control
– Great customer service and management skills
– Team Management, coordination and motivation
– Knowledge and practice of basic food safety and hygiene standards
– Experience with company code of conduct
Knowledge, skills, and competencies:
– Know how to manage and work in a team. The front of house manager may also need to intervene in any conflict that may arise, or resolve a range of problems
– Possess leadership skills, to be able to effectively manage and coordinate an entire front of house team but also the relationship with suppliers
– Be precise, to ensure the best possible Guest experience. The front of house manager must monitor the work of each individual and pay close attention to every detail
– Be a good manager, know how to make the right decision and anticipate needs to meet profitability objectives Reliable, responsible and dependable to fulfil obligations
– Must be a team player.
Please take note of the following before applying:
– Please note that this position is based in a remote wilderness area: limited network connection.
– The work Cycle will be 21 days in and 8 days off.
– You will be required to reside in the camp/concession during your scheduled days.
– Accommodation will be provided (Tent accommodation).
– You will be required to perform other related tasks that might be required.
– Successful employee may work in either Tshokwane or Satara at any stage of the contract depending on the business requirement.
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to Jobs@krugershalati.com.
Please indicate in your application weather you are a KNP land claimant by specifying your claimant community name and file number.
Closing date: 17 February 2025
Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Untamed reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries
About Us
Motsamayi Tourism Group is a leader in the African tourism and hospitality sector, renowned for its commitment to creating unforgettable guest experiences that celebrate the continent’s natural beauty, cultural heritage, and sustainability. With a growing portfolio of unique properties and experiences, we strive to redefine luxury tourism through innovation, authenticity, and excellence.
Kruger Untamed, part of the Motsamayi Tourism Group, consists of two brand-new luxury seasonal tented camps situated in the heart of the Kruger National Park. These camps are designed to offer an unparalleled blend of untamed wilderness and refined hospitality, providing guests with an immersive experience that connects them to Africa’s ancestral heritage.
Each camp, with 30 exquisitely appointed tents, is strategically located near Tshokwane and Satara and operates seasonally from May to September. Additionally, the group is planning the launch of a luxury seasonal tented camp in the Knysna Forest, expected to operate from November to April.